FAQ

Q:Can I make my own Color?
A:YES, MOQ is 100000pcs

FAQ

Q:When you can send out my order?
A:Usually we can send out the goods 1-5 working days after we got your payment.

FAQ

Q:Will I have a tracking NO. after you send?
A:YES, all the parcels shall be send out with a tracking NO.BUT only registered mail shipping can be tracked, economy shipping tracking info not available.

FAQ

Q:Where can I track my parcel?
A:You can track your tracking NO. on
www.17track.net or
https://global.cainiao.com/index.htm?spm=a3708.7860690.0.0.7cb53b18DwRY0U

FAQ

Q:When can I get the parcel?
A:Usually it takes 7-90 working days to deliver according to different countries.(Holidays are not included)
However, sometimes the parcel might be stuck at the customs for a long period in some countries like Russia,Italy, France,Netherlands
,Germany, Argentina and Brazil.If this happens,the dispatch could be a little bit delayed.And you might need to contact the custom to check if the tax is needed for the release of the parcel.For this situation,we shall help you extended the protection time to protect your rights.

Warm Tips

The real object might be slightly different from its' appearance from the website due to different shooting angle,light,screen resolution and different production batch,if you can not accept,please do not buy.

Russia Buyer Attention

If you are buyers from Russia, Peru or Sudan, Please write down your full name, including first name, middle name and last name, or your parcel would be detained at the custom in your country.

Tax Issue

All the countries have different tax policy for their own.If tax needed at the local custom,buyers are responsible for the customs tax at your side.Please try to understand and pay it to get the parcel.Thanks.

Return and refund policy

1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half. 2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po. 3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from switch lite. OR, you may choose to have a replacement. 4. We will bear all the shipping cost if the product is are not as advertised.